Who We Are
As the oldest free of charge drug and alcohol support service in England, we've been supporting a diverse range of people across Central and West London communities for over 50 years.
We support people who struggle with all kinds of dependence forming substances, including alcohol, heroin, cocaine, crack, cannabis, cigarettes, and much more.
How We Support You
Community Support
Recovery programmes and peer social support
Start one of our recovery programmes to support you in things such as managing emotions, learning coping mechanisms, or being kinder to yourself or join a peer social group to help you develop relationships with safe people every day of the week
Learn new skills and feed your passions
Get support to go on a course, learn a new skill or find a volunteering opportunity to build new habits and routine
Get active and get in the outdoors
Join us for regular walks, fitness classes and residentials in a safe environment to improve your self-esteem and get out of your comfort zone.
Access detox and substitute treatments
Our doctors may give you a health check to access your risk and may prescribe you opiate substitute treatment and/or advise detoxification and rehabilitation.
Support to be safe and reduce harm
We support both people who want to stop using completely and those who want to continue using in a safer way. This includes safe injecting and tips on reducing substance use.
Support from people with lived experience
Many members of our team have lived experience of making positive changes around drug and alcohol use. Hearing and seeing positive stories of recovery has helped many of our clients.
Getting in touch with us is easy
The quickest way to get support is to drop into one of our hubs (see opening times & locations) or to give us a call on 020 8740 6815 anytime Monday -Friday 9am - 5pm.You can also fill in our online form and we should get back to you within one working day.
We'll arrange an initial assessment, which is a chance for you to meet us in person or over the phone. You can tell us about yourself and start thinking about what support you might like.
Your first one-to-one session
You will be matched with a key worker, who you’ll build a relationship with on your journey to making positive changes. In your first session, we’ll do a wellbeing check-in and ensure you have a warm cup of tea. Together, we’ll explore what support might best suit you and what manageable goals we can set. Goals could range from stopping use to developing healthier habits and behaviours.
Ongoing support for you and the people you care about
Your key worker will offer you regular one-to-one sessions to work through your goals and to offer support and guidance to help you make positive changes.
Download our service guide to explore what you or your loved ones can benefit from.
Targeted support
We recognise that some people need a little more support to access our help. We have targeted teams who support people affected by rough sleeping, those in criminal justice system, parents and those who use substances and smoke.
Aaliyah recently reached out to us to get support with her binge drinking and party drugs. “The support and kindness I've received has been life changing. I learnt so much information about my habits and it gave me new perspective. They don't judge you here at all. What I've learnt has built confidence in all aspects of my life."
Preventing Overdose
To help reduce drug-related deaths we provide free overdose response Naloxone kits to people at risk of an opioid overdose, their family and friends, and members of the public who could help prevent an overdose.
Naloxone is a medication that can quickly reverse the effects of an opioid overdose, including those related to heroin, methadone, morphine, buprenorphine, codeine and synthetic opioids, like nitazenes and fentanyl. Order yourself a kit through our Naloxone Click & Deliver service and help save lives.
Where to Find Us
Find the locations and opening hours of our services available in your area.
Uxbridge Road
Hammersmith & Fulham
Address
New Coach House,
370-376
Uxbridge Road,
W12 7LL
Opening Times:
Mon-Fri | 10am - 5pm
Sat-Sun | Closed
Get in Touch
We're here to help you make positive change
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Refer yourself online
Complete our simple online form anytime.
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Telephone
Call us on 020 8740 6815
Professional training offer
Our 50 years of experience mean we know what we’re talking about. Delivering regular online and in person workshops and webinars allow us to share that knowledge with you. Check out our training here.
Individuals have been supported by Turning Point (2023/24)
Locations around England that we deliver support services to
Ratings across 96% of our regulated services.