Who We Are
Connect Wiltshire is a free drug and alcohol service led by Turning Point in partnership with Developing Health & Independence (DHI), Julian House and The Nelson Trust.
We believe that everybody has the capacity for change. Our team of specialist are skilled in supporting people to decide the changes they want to make, whether you need intensive support or just some brief advice, we will support you.
We can offer individual recovery plans from a range of options & services, no matter what your situation is, we can support change. We want you to know, you are important, and your life matters.
How We Support You
What we offer
The Connect service strikes a balance between early intervention, education, and treatment, offering free, flexible, person-centred support to Wiltshire residents of all ages.
The service is made up of various elements to ensure support is available to anyone who needs it, regardless of their circumstance. This includes 1-1 support and treatment for children and adults, out-reach provision engaging with individuals both in the community, in prisons, courts and police custody, a criminal justice provision to work with individuals who are involved in substance use related crime, group work provision, access to medical interventions, inpatient detoxes and residential rehab, peer mentor support and more.
The key focus of our service is to 'meet people where they are', providing tailored support in the community, with a particular focus on the rurality of Wiltshire, recognising that not everybody will be able to make the journey to a hub.
Connect is innovative and adaptable, responding to local needs and ensuring that
individuals can access treatment at any stage of their journey.
Adults, Young People and Families
Adult (25+)
You can use our online contact and screening form at any time of the day here and we will begin planning the next steps of your journey.
You will be offered an assessment & care plan to review your current situation and identify how together we can support you to achieve your goals. This will most likely be by telephone, however we have other options available and can be discussed to meet your needs.
Children, Young People & Young Adults (up to 25)
We provide advice, guidance and one-to-one sessions for young people who are having problems with drugs and/or alcohol. The service is free and confidential, and we aim to provide a flexible and non-judgemental space for young people to be open about the problems they are facing.
Call 0300 555 0157 for more information or visit The Wrap | Homepage (thewrapdhi.org.uk)
Family & Significant Other Support
The Connect service can offer family & significant others support. Some of the options available are:
- Sessions with us to gain support as someone affected by a loved one’s drug and/or alcohol use.
- Signposting to carers services or appropriate services in your local area..
- A range of intervention support.
- Signposting for Young Carers.
Treatment Options and Group Work
Treatment Options
We have many treatment options available. Your Recovery Worker will discuss these options and what is available in your hub with you, so that we can agree a way forward. We can also support you in seeking possible support outside of Connect to aid you with your recovery.
Group Work
We offer group workshops and programmes focussing on change & recovery: Introduction to Change, Recovery Skills, Reclaim, Alcohol & Wellbeing, Managing Alcohol Program, Moving Forwards, Mindfulness-based Relapse Prevention, and 5 Step family group. You can find out more by emailing us or contacting us over the phone.
Online Support
Our online tool My Turning Point provides 24/7 access to a range of guided and self-help sessions that can help with your drug and alcohol use, as well as emotional heath and other wellbeing subjects. Accessible on computers, tablet and some smartphones.
Engagement, Peer Mentors and Community Support
Peer Mentoring, Volunteering & Student Placements
We provide opportunities for people from all walks of life to get involved in our service. There are Peer Mentoring opportunities for those who have been through Recovery and want to use their experiences to help others. We also encourage people to volunteer who have not been through treatment but still wish to get involved with the service. We also provide opportunities for student placements from a range of associated fields, such as Social Work. Please contact us for information.
Engagement & Prevention
We have a dedicated team who are focused on preventing addiction by educating others and engaging those who may be more difficult in accessing our services. Providing workshops to partnership groups, and attending many local events. This team also offer community drop in sessions.
Social Prescribing Recovery Community Team
Our staff are able to offer moving-on recovery support. They have also created an interactive map showing many different activities you can get involved in across Wiltshire. There are many categories that you can choose from and filter.
Mutual Aid
There are many self-help groups available in the community to support you. These groups run at various times, including evenings and weekends. These can also be accessed online:
Narcotics Anonymous (NA)
Alcoholics Anonymous (AA)
Smart Recovery UK
Preventing Overdose
To help reduce drug-related deaths we provide free overdose response Naloxone kits to people at risk of an opioid overdose, their family and friends, and members of the public who could help prevent an overdose.
Naloxone is a medication that can quickly reverse the effects of an opioid overdose, including those related to heroin, methadone, morphine, buprenorphine, codeine and synthetic opioids, like nitazenes and fentanyl. Order yourself a kit through our Naloxone Click & Deliver service and help save lives.
Where to Find Us
Find the locations and opening hours of our services available in your area.
Trowbridge
Address
Rothermere House,
Bythesea Road,
Trowbridge,
BA14 8JQ
Opening Times:
Mon - Fri | 9am - 5pm
Sat-Sun | Closed
Salisbury
Address
Cheviot House,
69 – 73 Castle Street,
Salisbury,
SP1 3SP
Opening Times:
Mon - Wed | 9am - 5pm
Thurs | 9am - 8pm
Fri| 9am - 5pm
Sat-Sun | Closed
Get in Touch
We're here to help you make positive change
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Refer yourself online
Complete our simple online form anytime.
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Email
Email us at [email protected]
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Telephone
Call us on 0300 5550 157
Professional referrals
We are experts in delivering innovative integrated care in communities, specialising in substance use.
• You can make an online referral by clicking here. We will contact the individual and arrange an appointment to discuss the variety of treatment options available with us.
• If you need to speak with a member of our team please call us on 0300 5550 157. We're available 9am to 5pm on weekdays. Or you can email us to make a referral at [email protected]
Press & Media Enquiry
If your enquiry is related to press or media then please contact our team on [email protected]. Further details can be found on the Turning Point Contact Us page. Turning Point's press centre is open from Monday to Friday, 9am - 5pm.
Individuals have been supported by Turning Point (2023/24)
Locations around England that we deliver support services to
Ratings across 96% of our regulated services.