Customer Feedback Policy

Find information about how Turning Point handle your feedback and complaints.

If you would like to share feedback with us, you can do this in a number of ways.

Plain Language Summary

This is a summarised version of our full Customer Feedback Policy written in plain language to make it easy to understand.

Our full policy is also available to you to read.

Created by Speakup Self Advocacy for Turning Point - these easy read leaflets tells you how to give feedback and how our complaints process works.