Who We Are
A safe, confidential environment.
We work with individuals and families who are affected by substance use.
Beacon continues the legacy of Oasis Family Support, a service originally established by two families with lived experience who recognised the absence of existing support for friends and family affected by substance use.
The service is free and entirely non-judgemental, and you’re in control of the level and type of support that you’d like from us.
How We Support You
Our support
Our aim is to equip you with the knowledge, tools and emotional resilience needed to navigate the impact of substance use and focus on your wellbeing.
We offer advice and guidance around any effects you may be experiencing including stress, anxiety, isolation and the impact to your mental or physical health, relationships and finances.
Throughout all of our support, we aim to help you to create resilience, gain a wider understanding of substance use and give practical, proven methods to help you to cope.
One-to-one sessions
Talk through how you’re feeling and put steps in place to manage the impact, both as an individual or as a family
Support groups or activities
Meet with others in person or online who share similar experiences to build a network of peer support
Bespoke support
Referrals to other support organisations and if applicable, arranging meetings with treatment providers, the person in treatment and yourself
Where to Find Us
Find the locations and opening hours of our services available in your area.
Boston
Address
70-74 Wide Bargate,
Boston,
PE21 6RY
Opening Times:
Mon | 9am-5pm
Tue | 9am-7pm
Wed-Fri | 9am-5pm
Sat-Sun | Closed
Gainsborough
Address
11 - 15 Silver Street,
Gainsborough,
Lincolnshire,
DN21 2DT
Opening Times:
Mon-Fri | 9am-5pm
Sat-Sun | Closed
Grantham
Address
Pembroke House,
53 George Street,
Grantham,
NG31 6QL
Opening Times:
Mon-Tue | 9am-5pm
Wed | 9am-7pm
Thu-Fri | 9am-5pm
Sat-Sun | Closed
Lincoln
Address
26-30 Newland,
Lincoln,
LN1 1XG
Opening Times:
Mon-Wed | 9am-5pm
Thu | 9am-7pm
Fri | 9am-5pm
Sat-Sun | Closed
Skegness
Address
30 Roman Bank,
Skegness,
PE25 2SG
Opening Times:
Mon-Fri | 9am-5pm
Sat-Sun | Closed
Spalding
Address
Unit 5,
Broadgate House,
Westlode Street,
Spalding,
PE11 2AD
Opening Times:
Mon-Fri | 9am-5pm
Sat-Sun | Closed
Our service is flexible
We will support you where you feel most comfortable.
This could be at one of our offices, a community venue, home or school, online or over the phone. We can offer convenient appointment times to fit in with your schedule.
Making a referral
We support adults, young people and children over the age of five who have been affected by substance use.
We accept self-referrals and also referrals from family members, concerned others or professionals. Referrals can be made on our website, by email or by calling us.
Get in Touch
We're here to help you make positive change
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Refer yourself online
Complete our simple online form anytime.
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Email
Email us at [email protected]
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Telephone
Call us on 08003047021
Individuals have been supported by Turning Point (2023/24)
Locations around England that we deliver support services to
Ratings across 96% of our regulated services.
Discover More
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Free online training to help professionals recognise and support people who have a co-existing or a co-occurring mental health or substance use condition.
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Hearing what you think helps us learn and improve how we support people.
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Our free and confidential online programme can be used in your own time, taking you through five key steps and provide exercises and resources to help increase your resilience.
