For anyone affected by somebody else’s use of drugs or alcohol
Friends and Family Service
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A safe, confidential environment
We work with individuals and families who are affected by substance use
Beacon continues the legacy of Oasis Family Support, a service originally established by two families with lived experience who recognised the absence of existing support for friends and family affected by substance use.
The service is free and entirely non-judgemental, and you’re in control of the level and type of support that you’d like from us.
Our person-centred approach
How can we support you?
Our aim is to equip you with the knowledge, tools and emotional resilience needed to navigate the impact of substance use and focus on your wellbeing.
We offer advice and guidance around any effects you may be experiencing including stress, anxiety, isolation and the impact to your mental or physical health, relationships and finances.
One-to-one sessions: Talk through how you’re feeling and put steps in place to manage the impact, both as an individual or as a family
Support groups or activities: Meet with others in person or online who share similar experiences to build a network of peer support
Bespoke support: Referrals to other support organisations and if applicable, arranging meetings with treatment providers, the person in treatment and yourself
Throughout all of our support, we aim to help you to create resilience, gain a wider understanding of substance use and give practical, proven methods to help you to cope.
Making a referral
We support adults, young people and children over the age of five who have been affected by substance use.
We accept self-referrals and also referrals from family members, concerned others or professionals. Referrals can be made on our website, by email or by calling us.
Our service is flexible
We will support you where you feel most comfortable.
This could be at one of our offices, a community venue, home or school, online or over the phone. We can offer convenient appointment times to fit in with your schedule.
Where can you find us?
Our locations
Beacon has 6 locations across Lincolnshire, and we also work on an outreach basis:
Boston
Address:
70-74 Wide Bargate,
Boston,
PE21 6RY
Opening Times:
Mon | 9am-5pm Tue | 9am-7pm Wed-Fri | 9am-5pm Sat-Sun | Closed
Before you arrive:
Parking is available at Boston Shopping Park, located directly behind us. Our entrance is accessible directly from the street.
Gainsborough
Address:
11 - 15 Silver Street,
Gainsborough,
Lincolnshire,
DN21 2DT
Opening Times:
Mon-Fri | 9am-5pm
Sat-Sun | Closed
Before you arrive:
We are located five minutes’ walk from Marshalls Yard. On-street parking may be available nearby.
Grantham
Address:
Pembroke House,
53 George Street,
Grantham,
NG31 6QL
Opening Times:
Mon-Tue | 9am-5pm
Wed | 9am-7pm
Thu-Fri | 9am-5pm
Sat-Sun | Closed
Before you arrive:
We have a number of pay and display car parks nearby. Reception is located directly inside the main doors.
Lincoln
Address:
26-30 Newland,
Lincoln,
LN1 1XG
Opening Times:
Mon-Wed | 9am-5pm
Thu | 9am-7pm
Fri | 9am-5pm
Sat-Sun | Closed
Before you arrive:
Our nearest car park is Lucy Tower. Upon arrival, please enter through the two set of double doors and turn left for Reception.
Skegness
Address:
30 Roman Bank,
Skegness,
PE25 2SG
Opening Times:
Mon-Fri | 9am-5pm Sat-Sun | Closed
Before you arrive:
We are located directly opposite Skegness Library. Please ring the bell at the door for access.
Spalding
Address:
Unit 5,
Broadgate House,
Westlode Street,
Spalding
PE11 2AD
Opening Times:
Mon-Fri | 9am-5pm
Sat-Sun | Closed
Before you arrive:
A pay and display car park is available outside the hub. Access via a ramp to the door, please ring the bell.
The service has helped me understand and feel safer. I realise people are there for me.
A young service user, aged 9
Get in touch
We're here to help you make positive change
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Refer yourself online
Complete our simple online form anytime.
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Email
Send us an email. We aim to respond to all messages within 48 hours.
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Telephone
Give us a call on 08003047021.
Our phone line is available Monday - Friday, 9am - 5pm.
