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Beacon: Friends and Family Service

For anyone affected by somebody else’s use of drugs or alcohol.

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Who We Are

A safe, confidential environment.

We work with individuals and families who are affected by substance use.

Beacon continues the legacy of Oasis Family Support, a service originally established by two families with lived experience who recognised the absence of existing support for friends and family affected by substance use. 

The service is free and entirely non-judgemental, and you’re in control of the level and type of support that you’d like from us. We support adults, young people and children over the age of five.

How We Support You

Our support

Our aim is to equip you with the knowledge, tools and emotional resilience needed to navigate the impact of substance use and focus on your wellbeing.

We offer advice and guidance around any effects you may be experiencing including stress, anxiety, isolation and the impact to your mental or physical health, relationships and finances.

Throughout all of our support, we aim to help you to create resilience,  gain a wider understanding of substance use and give practical, proven methods to help you to cope. 

One-to-one sessions

Talk through how you’re feeling and put steps in place to manage the impact, both as an individual or as a family

Support groups or activities

Meet with others in person or online who share similar experiences to build a network of peer support

Bespoke support

Referrals to other support organisations and if applicable, arranging meetings with treatment providers, the person in treatment and yourself

What happens after a referral is made?

Once you’ve made a referral, our team will aim to get in touch with you within 5 days. We'll make contact with you using the preferred contact method you specified on your referral (if you asked for an email, please ensure you double check your junk email box too.)  

We will discuss how we can best support you, and work through all of the options available. Following on from this initial contact, you will be allocated an experienced practitioner who will arrange further appointments to support you, assess your needs and develop an individualised plan to best suit your circumstances. 

Please note, we will try to contact you three times following your referral, and if we don't manage to get in touch, we'll assume you no longer require our support. 

Ways to get started

  • 5 Step Method Group

    The 5-Step Method is a simple, brief way to access support. It focuses on you as an individual, rather than solely as your role as a supporter of the person using drugs or alcohol. It is held online, with evening and daytime options available.   

  • SMART Recovery

    The SMART friends and family programme invites you to spend time working on yourself and your goals, and ways to look after yourself. It consists of seven online sessions, in a supportive environment.

  • Beacon Peer Support Groups

    Whether you're a regular guest or new to peer support, our friendly, welcoming groups are open to all. Hosted in-person or online by one of our team, they give you the space to talk openly and honestly with people in similar situations to you. View our upcoming group dates, along with other available groups run by local support organisations.

Substance Cards

We’ve created a new series of substance information cards, designed to share clear, current information and reliable harm reduction advice to help keep you informed and safe.

The cards have been written by our expert teams and shaped by those with lived experience, meaning it’s advice you can trust.

Get your free digital versions below in your chosen language:

Where to Find Us

We will support you where you feel most comfortable.

This could be at one of our offices, a community venue, home or school, online or over the phone. We can offer convenient appointment times to fit in with your schedule.

View our office locations and their opening hours available in your area.
  1. Boston
  2. Gainsborough
  3. Grantham
  4. Lincoln
  5. Skegness
  6. Spalding

Boston

Address

70-74 Wide Bargate,
Boston,
PE21 6RY

Opening Times:

Mon | 9am-5pm
Tue | 9am-7pm
Wed-Fri | 9am-5pm
Sat-Sun | Closed

Our location

Gainsborough

Address

11 - 15 Silver Street,
Gainsborough,
Lincolnshire,
DN21 2DT

Opening Times:

Mon-Fri | 9am-5pm
Sat-Sun | Closed

Our location

Grantham

Address

Pembroke House,
53 George Street,
Grantham,
NG31 6QL

Opening Times:

Mon-Tue | 9am-5pm
Wed | 9am-7pm
Thu-Fri | 9am-5pm
Sat-Sun | Closed

Our location

Lincoln

Address

26-30 Newland,
Lincoln,
LN1 1XG

Opening Times:

Mon-Wed | 9am-5pm
Thu | 9am-7pm
Fri | 9am-5pm
Sat-Sun | Closed

Our location

Skegness

Address

30 Roman Bank,
Skegness,
PE25 2SG

Opening Times:

Mon-Fri | 9am-5pm
Sat-Sun | Closed

Our location

Spalding

Address

Unit 5,
Broadgate House,
Westlode Street,
Spalding,
PE11 2AD

Opening Times:

Mon-Fri | 9am-5pm
Sat-Sun | Closed

Our location

Get in Touch

We're here to help you make positive change.

We accept self-referrals and also referrals from family members, concerned others or professionals. Referrals can be made on our website, by email or by calling us.