Turning Point announces new mental health crisis service in Hertfordshire.

News item posted: 17 April 2015

Turning Point is pleased to announce that it has been commissioned by Hertfordshire County Council to deliver an out-of-hours support service for people experiencing a mental health crisis. The service has three core components and will be delivered in partnership with Herts Mind Network, working across the county. 

Services in Watford, Hemel Hempstead, Stevenage and Ware will offer a safe, supportive environment for those experiencing mental or emotional distress needing support at night. The environment will be homely, welcoming and reassuring, and staff will be trained mental health professionals, able to give one-to-one counselling as well as support with crisis resolution and onward referrals where these are needed. Services such as this one can, in many cases, eliminate the need for an emergency admission to hospital for those experiencing a mental health crisis.

A telephone support service will be offered between 8pm and 12am, for those who cannot attend a centre in person, or feel that they do not need to do so.

In addition, two centres will be able to offer overnight stays in an emergency, with each having two beds available until 9am the next day.

The first elements of the new service are due to begin operating in June, with the others rolled out over the Summer.