Chief Executive of Public Health England Visits Hertfordshire Complex Needs Service

News item posted: 17 March 2017

On Monday 12th November Duncan Selbie, Chief Executive of Public Health England (PHE), the new public health body due to be established in April 2013, visited Turning Point's Hertfordshire Complex Needs Service.

Duncan Selbie met with the Chief Executive of Turning Point, Lord Victor Adebowale, and staff and service users at the Hertfordshire service.

Duncan Selbie said; "I greatly enjoyed my visit to the Hertfordshire Complex Needs Service where I had the chance to meet its excellent team and service users. The people who spoke to me of their experiences with depression, addiction and navigating through the mental health system have now made huge strides in their lives with the help of this unique service. It was moving and uplifting to hear their stories and how the team of outreach workers have been able to support them at critical moments.

This visit has highlighted to me the need for flexible and responsive services that accept the complexity of individuals rather than focus on fixing just one problem they may have. Improving health and well-being will be at the heart of Public Health England and it is from services such as this - that really understand the people they are helping - that we will draw inspiration."

The Hertfordshire Complex Needs Service provides community support to adults of working age with complex needs, including people affected by drug and alcohol misuse, mental health problems, those with a learning disability and their carers and families.

Carol Mc Neil, Operations Manager at Turning point said; "We were delighted to welcome Duncan to our service to learn about the work we do in our local community to support service users and carers.

Duncan was very interested in speaking to service users and staff about the real issues which people face on the road to recovery and which impact local services. We hope Duncan's visit will help highlight the issues that individuals face every day as well as raising the profile of the services available to local communities."