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Herefordshire Recovery Service

The Herefordshire Recovery Service offers free and confidential support for substance use.

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Who We Are

The Herefordshire Recovery Service is delivered by Turning Point in partnership with HealthWatch Herefordshire.

The integrated substance misuse service provides free and confidential support for adults and young people around their use of alcohol and other drugs. We also offer support to families and carers affected by the alcohol or drug use of someone else.

How We Support You

What We Offer

One of our team will support you to build a treatment plan based on your circumstances. To get the best of our treatment options you will need to commit to attending the sessions.

At Turning Point we have been helping people make changes in their lives for over 60 years, constantly finding way to support more people to discover new possibilities in their lives. We work closely with the people we support, their families, carers, and circle of support. The Herefordshire Recovery Service combines the expertise of Turning Point as a national specialist charity with the existing recovery communities and local partners.

This involves establishing personalised recovery journeys whilst stimulating a vibrant culture of recovery and wellbeing. Working in partnership with the people we support, we engage with service users and other agencies to develop a service that responds to the needs of the local community. We actively seek feedback about the service to support improvements and further developments. 

Community Support

Out There, Everywhere

We will reach out to offer support and interventions in community settings across the county. This will help to reduce the barrier to people accessing services and allowing us to work in closer collaboration with partner services for the benefit of local communities.

Get Connected

Reconnecting service users into their local communities to sustain recovery and improve wellbeing, through an extensive menu of community activities, mutual aid and employment.

Family Support

We know that having a family member who uses substances can be very difficult. Our specially trained workers will work with children and families to make sure everyone gets the help they need.

Alcohol Support

Learn how to regain control and either cut down your alcohol use or stop altogether. We provide a range of options including medically assisted detox, group sessions, peer support and relapse prevention.

Online Support

Our online tool My Turning Point provides 24/7 access to a range of guided and self-help sessions that can help with your drug and alcohol use, as well as emotional heath and other wellbeing subjects. Accessible on computers, tablet and some smartphones.

Recovery Support

Building Recovery

Whatever your goals are we will build an individual plan together to help you meet them. Once we have discussed your needs, aims and current situation we will work with you to identify a pathway to help to achieve your goals – offering a range support including prescribing, workshops, online support and one-to-one.

Resilience

Detoxification can be daunting and we are here to support you. Our Resilience workshop is designed to help you overcome any barriers to coming off substitute medication, providing help to manage the physical and psychological process of detoxification.

Mindfulness

Mindfulness is about you learning to live in the present, rather than in the past or an imagined future. Being mindful can increase awareness of your emotions and can support you to manage cravings, prevent relapses and maintain your abstinence.

Preventing Overdose

To help reduce drug-related deaths we provide free overdose response Naloxone kits to people at risk of an opioid overdose, their family and friends, and members of the public who could help prevent an overdose.

Naloxone is a medication that can quickly reverse the effects of an opioid overdose, including those related to heroin, methadone, morphine, buprenorphine, codeine and synthetic opioids, like nitazenes and fentanyl. Order yourself a kit through our Naloxone Click & Deliver service and help save lives.

Where to Find Us

Find the locations and opening hours of our services available in your area.

  1. Hereford
  2. Leominster
  3. Ross-On-Wye

Hereford

Address

Hereford Hub - Beaumont House,
1 Offa Street,
Hereford
HR1 2LH

Opening Times:

Mon | 9:30am - 5pm 
Tue | 9:30am - 5pm (8pm by appointment only)
Wed | 1:30pm - 5pm (female-only space)
Thu-Fri | 9:30am - 5pm 
Sat-Sun | Closed

Our location

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Leominster

Address

Leominster Hub - Bridge Street Sports Centre,
Bridge Street,
Leominster,
HR6 8EA

Opening Times:

Mon | Closed
Tue | 9:30am - 5pm (Until 7pm by appointment)
Wed-Fri | 9:30am - 5pm 
Sat-Sun | Closed

Our location

Ross-On-Wye

Address

Ross-On-Wye Hub,
St Mary's Church Hall,
Church Street,
Ross-On-Wye,
HR9 5HP

Opening Times:

Mon | Closed 
Tue | 9:30am - 5pm (Until 7pm by appointment)
Wed | Closed 
Thu-Fri | 9:30am - 5pm
Sat-Sun | Closed

Our location

Get in Touch

We're here to help you make positive change

For Professionals

Refer to us
Online: Complete our Online Referral Form here
Telephone: Call us on 0300 555 0747
Email: [email protected]

Healthcare professionals can refer securely using the relevant email address: 
Criminal Justice -  [email protected]
NHS - [email protected]

Partner with us
To learn more about our service, ask any questions or share your thoughts about how this service can be further improved and developed, email us at [email protected]

Work with us
To join our team in Herefordshire, search our current vacancies.


197000 +

Individuals have been supported by Turning Point (2023/24)

271

Locations around England that we deliver support services to

Good or Outstanding

Ratings across 96% of our regulated services.