Birmingham Community Navigators
Take a look at our project successes
For this project the Birmingham City Council (Adults & Communities directorate) is working in partnership with Turning Point, to develop a pilot service which will connect people with the help they need in a timely and effective way.
Working closely with the residents of Ladywood and Kingstanding we recruited local people or those who knew the area well to undertake an audit of need with residents, specifically; older people and adults with a learning disability, a physical disability or mental health condition. The information was be used to inform the design of a new Community Navigator service that connects people with local groups, opportunities and services early and promotes health and wellbeing.
Research and Engagement
21 local people were recruited and trained by Turning Point to become Community Researchers, they used a range of methods including face-to-face interviews, attending community events and focus groups to explore how residents connect with services, perceive Individual Budgets and how they access information, advice and guidance - these findings directly informed the Community Navigator service design.
In addition we will also engaged with the wider community to explore existing groups, organisations and individuals who could potentially provide care and support to client groups through volunteer programmes, support groups or micro-enterprise services.
Outline of the Community Navigator service:
Finding out which local services can help and support people is sometimes difficult to do. This is where the Birmingham Community Navigator Service can be of assistance. The aim is to help people improve their health and wellbeing through staying independent and becoming socially active within their community. The Community Navigators work with people to design a high quality individual support package, enabling people to learn new skills, focus on personal goals and make the most of the available opportunities within their local community. They help people take control and access the services they need to improve their quality of life and face the future with confidence.
For more information, download the leaflet here.
Year 1: A community-led research and engagement programme (Oct - Dec 2012)
Review of engagement findings and development of service (Jan - June 2013)
Year 2: Piloting the community navigator service for 12 months (July 2013)
We will be looking for volunteers to support the new Birmingham Community Navigator Service in Kingstanding and Ladywood.
Do you want to make a positive difference to the lives of local people?
Are you looking to develop your skills?
Do you want to gain experience that would be useful in findings work?
Call Carolyn Pratt, Volunteer Co-ordinator on 0121 464 6993 or email email@example.com