What our service users say: 

Quotes

Here are some of the recent comments from our service users:

Birmingham Drugline

"Staff are really friendly. I felt at ease the whole time I was here. The information I was given was beneficial." (Sept 09)

Canterbury Alcohol Service

"The programme is helping me stay sober and so I can make positive choices in my life." (Aug 09)

"At 63 (Canterbury Alcohol Service) the biggest changes so far have concerned my thoughts.  I am learning to have a positive attitude towards lifestyle changes, especially regarding relationships past and present.  Not grieving for what's past is a good focus for me at the moment." (Aug 09)

"Being at 63 has helped me a lot.  I never dreamt that I would get this sort of help.  I must admit the staff are doing a great job.  Without them I wouldn't reach that far"
(Jul 09)

Crisis Point Mental Health Service

"When I first presented at Crisis Point I was in quite a state and after plenty of rest and the professionalism of the staff I feel ready to go and hold my head high and face the world again" (Mar 09)

Derbyshire Social Inclusion Project

" I have lived with the illness and the "services" for over 30 years and the Turning Point service is easily the best I have had." (Sept 09)

EESPRO

" As I am now 43 years of age, I never considered taking any qualifications in the past.  Now I can definitely see the benefits of doing so.  I have tried various other organisations for help in this area. but I have found that the staff at Turning Point are not only helpful. they also put themselves out to help me; probably because they can see how keen I am to make progress with my life.  They always do what they say they will, and it doesn't take months as with other organisations I've tried.  Their enthusiasm and know-how keeps me motivated and eager to learn as much as I possibly can while I am a client." (Sept 09)

"The help I have received since going along to job club has boosted my confidence and now I look forward to getting back into work, but if there isn't any work Nicky always gives us a boost to keep going and to keep looking, nice one Nicky" (James - Mar 09)

The Grove

"You gave me a chance - without doubt the best I ever dreamed about" 
(Johnny - Aug 09)

Hastings Sanctuary

"Without the support of the Sanctuary I wouldn't have made such a good recovery.  All the staff are lovely, easily approachable and very caring.  They take time day and night to listen when you become upset or distressed.  the Sanctuary staff are a real credit to us that are in need and to those who fund it.  Many thanks with all my heart for looking after me in my time of need." (Sept 09)

Hertsreach Hemel Hempstead

"All the staff members are helpful and really assisted me when I was having a housing crisis.  Everyone is super" (Mar 09)

"I have been on the course 6 weeks and the key workers have helped me change my mindset and become sober.  I have tried different things before but this has worked the best"(Mar 09)

Hertsreach Letchworth

"Turning Point has been instrumental in my recovery from a breakdown.  The staff and counselling are second to none" (Mar 09)

Hertsreach Watford & Borehamwood

"Mark, my keyworker, is the best keyworker I have ever had and I feel I can relax around him and don't have to hold anything back." (Aug 09)

Housing Link

"Of all the services I have been involved with, Ann is the only person who has really listened to me and my needs" (Sept 09)

Progress2Work Black Country Services

"Turning Point has helped me find a job and helped with petrol vouchers.  I would recommend the service to anyone that is looking for work." (Oct 09)

 

Redbank

"You have all done above and beyond the call of duty, you do an impossibly good job under impossible circumstances" (Mar 09)

Southwark Floating Support Scheme

"My keyworker is helpful and helps me accomplish regular tasks other people take for granted but I find difficult at times." (Aug 09)

"Since having support I have found it very helpful and supportive to have someone to talk to and somewhere to go." (Aug 09)

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