Explaining Connected Care

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Turning Point Centre of Excellence
in Connected Care
Standon House
21 Mansell Street
London E1 8AA
T: 020 7481 7650 F: 020 7481 7620
E: centreofexcellence@turning-point.co.uk


Connected Care is Turning Point’s blueprint for significant change in how health, housing and social care services are provided.

What is Connected Care?

The concept of Connected Care originated from research carried out by Turning Point, in conjunction with ippr in 2004, which found that people with the most complex needs are failed by health and social care services. We concluded that services need to address the “whole person”, meeting their complex needs in terms of the range and severity of their need.

In response, Connected Care is Turning Point’s vision for bringing services together to meet the whole needs of the community. It integrates health, housing and social care in the most deprived communities, with the community playing a central role in the design and delivery of those services.

Connected Care provides a framework to help commissioners:

  • Provide integrated services that meet the needs of individuals
  • Enable local people to design and deliver their own services
  • Provide better access to services for everyone in the community
  • Engage those who cannot or will not use existing services
  • Achieve greater diversity of provision and draw upon the strengths of the third sector
  • Foster the development of a skilled, innovative and professionally coordinated health and social care workforce.

More information

For a more detailed explanation of Connected Care and how it translates into service provision, see our Explaining Connected Care brochure or read our Connected Care in action briefing sheets.

 

 

 

Helping meet government agendas

Connected Care fits closely with the Government’s drive to give local people and local communities more influence and power to improve their lives.

The Green Paper on Adult Social Care cited Connected Care as an innovative model of service delivery, with the potential to bridge the gap between health and social care, whilst ensuring that local communities are directly influencing and assisting in the redesign of services.

The White Paper on integrated health and social care, in turn, named Connected Care as an example of commissioning responsive services in the poorest neighbourhoods.

Connected Care is an example of best practice in supporting commissioners to carry out a Joint Strategic Needs Assessment locally.